Saturday, March 14, 2015

PM Career Advice: Line job vs Staff job

Avoid staff jobs, seek line jobs
Line jobs make money for your corporation. Line jobs bring in money or have direct relationship with profits and loss.The distinction between line and staff is sometimes blurred in corporations, but line jobs are where the action is.
Line jobs include salespeople, sales managers, product managers, plant managers, marketing directors, foremen, supervisors, and general managers. Staff jobs include lawyers, planners, data processing people, research and development scientists, and administrators of all types. Line jobs directly help the company get and keep customers. Legitimate staff jobs indirectly get and keep customers. Jobs that don't get and keep customers are redundant.

In most companies, most of the people are either in administration or in field sales. Administrative people are not bad, nor untalented. But they are not at the cutting edge. The company doesn't depend on them.
Take a staff job only if it is clearly temporary, a stepping stone, and if it pays more money.
Be sure you know what the line and staff jobs in your company are. Be sure to get the right one.

Do something hard and lonely

Regularly practice something Spartan and individualistic. Do something that you know very few other people are willing to do. This will give you a feeling of toughness, a certain self-elitism. It will mentally prepare you for the battle of business.
Something that is hard and lonely is studying late at night for a graduate degree in fashion design, especially in the winter, when everyone else is asleep. Or running long, slow distances early in the morning (versus jogging at lunchtime with a mob). Or creating an event in the organization where you are planning coming up with ideas getting resources and getting it executed. Split wood, write, work in the garden, read King Lear, but do it by yourself. Do something that is solitary.
All great and successful athletes remember the endless hours of seemingly unrewarded toil. So do corporate presidents.

Think for one hour every day
Spend one hard hour every day planning, dreaming, scheming, thinking, calculating. Review your goals. Consider options. Ponder problems. Write down ideas. Mentally practice your sales call or big presentation. Figure out how to get things done. Take mental stock.
Do this every day. Do it at a scheduled time. Do it at a desk or working table. Do not do it while driving or jogging. Don't do it while shaving or showering. Don't plan on this kind of thinking at work; you will be interrupted.
Keep written notes in your special "idea notebook."

Don't take work home from the office
Your home hours are for listening to your family, studying, planning, expanding your interests, and pitching batting practice to your kids. If you always have to take work home you are: (a) not managing your time properly; (b) boring; (c) wasting your precious nonwork hours; and (d) all of the above.


Always say "yes" to a senior executive request
The time management books will tell you this is wrong, that always saying "yes" weakens your control over time. But always say "I can do it" when a top guy asks. Even if he asks you to water the plants in the lobby, do it.
Listen carefully to the request. The guy might be suggesting a solution, not stating the core problem. However, what he really wants is the problem solved. Evaluate his solution to see if it fits the need. If not, provide a different solution, and get the real job done.

No matter what the request, give him more than he wanted, sooner than expected, and with your own touch of personal innovation.

Be a credit maker, not a credit taker
Give everybody 100 percent credit for the work they do. If you have five people reporting to you and each gets 100 percent, you get 500 percent. That's the way it works.

It's like building a house: 100 percent for the guy who puts in the foundation, 100 percent for the roofer, 100 percent for the electrician, and the contractor gets the sum of the parts.

Many managers don't understand this. They think if their people look too good, they'll be diminished. They think they have to have some of the credit, especially for the fantastic roof. So they steal it. They tell their boss, other superiors, colleagues, and even the guy who did the work that they were really responsible.

The credit taker is insecure, dishonest, and known to all. Even the cleverest credit taker is ultimately found out. He is found out first by the people who work under him. Then, albeit slowly, by the rest of the organization.

Give proper credit and you will become known as a credit maker, as somebody who gets things done, as a person to work for. Your people will work very hard, as they know they will be fairly recognized.

Look sharp and be sharp
A little vanity is good. Look after yourself, and keep an attractive appearance. Stay trim. Get your hair cut properly. Avoid garish and faddish and cheap quality clothes. Maintain a healthy out-doors look. Get rid of the jailhouse pallor.

Don't be sickly. Think healthy. Take vitamins. Exercise and eat properly. Recognize unhealthy stress, and find ways to relax and reduce stress. Get an annual physical.

Have a bright smile. Brush your teeth, and have fresh breath. Get your teeth fixed, and get braces if you need them. Keep your hair, hands, and fingernails clean. Eliminate dandruff, and avoid heavy cologne.

Polish your shoes regularly. Put a fresh flower in your lapel, if you wish. Put a lilt in your step.
Be up. And smile.

Become a member of the "shouldn't have club"
People who belong to the "should've club" are always saying, "I should've done that"; "I could've done that"; or "I would've done that." The "should've club" is full of nondoers, the risk averse. They never go for it. They are so afraid of losing, they never plan to win.

The "should've club" is boring. The members never get cut or scratched. They never miss a shot in the last second. There are no reprimands, and they make no waves. There is not a Derek Jeter or Serena Williams or Lionel Messi in the "should've club." The "shouldn't have club" is the place to be. This is the winners' circle. Each time you admonish yourself with "Gee, I shouldn't have done that" there will be ten other times when the results will prove you should have.

No guts, no glory.

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